Shipping Policy

Thank you for choosing Nuréa. We are committed to providing you with the best possible shipping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

  • Orders are typically processed in 1-2 business days. Please note that processing times may vary during peak seasons or promotional periods. Orders placed Friday after 12 PM EST are typically fulfilled the following week. 

Shipping

  • Shipping costs are calculated at checkout and are based on the weight of your order, the shipping method you choose, and the shipping destination. Free standard shipping is available on U.S. orders of $35 or more.
  • Your package may be shipped using a different shipping carrier with an equivalent service level to the one shown at checkout.
  • We offer domestic shipping within the United States. Delivery times vary depending on your location and the shipping method chosen at checkout, but are generally within 2-10 business days.
  • We do not offer Worldwide Shipping at this time.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment using this number on the Shipping Carrier website.

Address Accuracy

  • Please ensure that your shipping address is accurate and complete. Nuréa is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible.

Shipping Delays

  • While we strive to meet our delivery timelines, please understand that unforeseen circumstances such as weather conditions or other external factors may cause shipping delays. We appreciate your patience and understanding in such situations.

Missing or Lost Packages

  • In the rare event that your package is lost or missing, please contact our customer service team at support@nureaproducts.com. We will work with the shipping carrier to resolve the issue promptly.

Questions About This Policy

If you have any questions about our shipping policy or experience any issues with your delivery, please contact our customer service team at support@nureaproducts.com

Changes To This Policy

Nuréa reserves the right to update or change this shipping policy at any time without notice. It is your responsibility to check this policy periodically for changes.

This Shipping Policy was last updated on 9/1/2026.